Terms & Conditions
Please read these Terms & Conditions ("Terms") carefully before using the YumYummy Telegram bot service (the "Service", "@yum_yummybot"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. About Us
The Service is operated by YumYummy, an individual business based in the United Arab Emirates ("we", "us", "our"). You may contact us at:
- Email: nikikurb@gmail.com
- Phone / WhatsApp: +971 50 828 9351
2. Description of Service
YumYummy is an AI-powered calorie and nutrition tracking assistant delivered via Telegram bot (@yum_yummybot). The Service allows users to:
- Log meals by text, voice message, or barcode photo;
- Receive AI-estimated nutritional information (calories, protein, fat, carbohydrates);
- Track daily and weekly nutritional progress against personal goals;
- Receive food recommendations based on remaining nutritional targets.
The Service is a digital, subscription-based product. No physical goods are provided.
3. Eligibility
You must be at least 18 years of age to use the Service. By using the Service you represent and warrant that you meet this requirement. If you are under 18, please do not use the Service.
4. Account & Access
Access to the Service is linked to your Telegram account. You are responsible for maintaining the security of your Telegram account and for all activity that occurs under your Telegram user ID. We are not responsible for any loss or damage arising from unauthorised access to your Telegram account.
5. Subscription & Billing
5.1 Subscription Plans
The Service is offered on a subscription basis. Available subscription plans, billing intervals, and pricing are displayed on the checkout page at the time of purchase.
5.2 Automatic Renewal
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. By subscribing you authorise Paddle.com (our Merchant of Record) to charge your payment method on a recurring basis for the applicable subscription fee.
5.3 Price Changes
We may change subscription prices. We will notify you at least 30 days before any price change takes effect. If you do not cancel before the change takes effect, you will be deemed to have accepted the new price.
5.4 Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period; you will retain access to the Service until that date. Cancellation does not entitle you to a refund for the current billing period unless you are eligible under our Refund Policy.
5.5 Payment Processing
All payments are processed by Paddle.com. We do not store or have access to your payment card details. By making a purchase you also agree to Paddle's buyer terms at paddle.com/legal/invoiced-consumer-terms.
6. Free Trial (if applicable)
We may offer a free trial period at our discretion. If a free trial is offered, it will be clearly stated at the time you sign up. At the end of the trial, your subscription will automatically convert to a paid subscription at the applicable rate unless you cancel before the trial ends.
7. Refunds
Refund requests are governed by our Refund Policy. We offer a 14-day money-back guarantee applicable to your first subscription payment only. If you have already received a refund on a previous subscription, you are not eligible for a further refund. See our Refund Policy for full conditions.
8. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
- Attempt to reverse-engineer, copy, or redistribute any part of the Service or its underlying AI models;
- Use automated scripts or bots to send messages to the bot at a rate that causes disruption to other users or our infrastructure;
- Misrepresent your identity or provide false information during onboarding;
- Share your subscription access with third parties or resell the Service.
We reserve the right to suspend or terminate your access without refund if you violate this section.
9. Health & Medical Disclaimer
The nutritional information provided by the Service is generated by artificial intelligence and is for informational purposes only. It is not medical advice, dietary therapy, or a substitute for consultation with a qualified healthcare or nutrition professional.
Nutritional estimates may be inaccurate, particularly for home-cooked meals, restaurant dishes, or unusual ingredients. You should not rely solely on the Service's estimates for medical or dietary decisions, especially if you have a medical condition such as diabetes, an eating disorder, or any other health issue requiring precise nutritional management.
Always seek the advice of a qualified health professional before making significant changes to your diet.
10. Intellectual Property
All content, software, and technology underlying the Service are owned by or licensed to YumYummy. Your subscription grants you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial purposes only. No rights are transferred to you beyond those expressly stated in these Terms.
11. User Content
You retain ownership of the text, photos, and voice messages you send to the bot ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to process and store that content solely for the purpose of providing the Service to you. We will not use your User Content to train AI models without your explicit consent.
12. Service Availability
We aim to provide a reliable service, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may suspend the Service temporarily for maintenance, updates, or events beyond our reasonable control.
13. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided "as is" and "as available" without warranties of any kind, express or implied;
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Service;
- Our total aggregate liability to you in connection with the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.
14. Indemnification
You agree to indemnify, defend, and hold harmless YumYummy and its affiliates, officers, agents, and employees from any claim, demand, or damages (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
15. Termination
Either party may terminate the subscription at any time as set out in Section 5.4. We may immediately suspend or terminate your access if you breach these Terms, with or without prior notice. Upon termination, your right to access the Service ceases. Sections 9, 10, 13, 15, and 16 survive termination.
16. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE, except where otherwise required by mandatory applicable law.
17. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by sending a message through the Service or by email. Continued use of the Service after the effective date of the updated Terms constitutes acceptance of the new Terms.
18. Contact
If you have questions about these Terms, please contact us:
- Email: nikikurb@gmail.com
- Phone / WhatsApp: +971 50 828 9351