Terms & Conditions
Please read these Terms & Conditions ("Terms") carefully before using YumYummy (the "Service"), which is provided through the YumYummy iOS app ("the App") and the YumYummy Telegram bot (@yum_yummybot). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
1. About Us
The Service is operated by YumYummy, an individual business based in the United Arab Emirates ("we", "us", "our"). You may contact us at:
- Email: nikikurb@gmail.com
- Phone / WhatsApp: +971 50 828 9351
2. Description of Service
YumYummy is an AI-powered calorie and nutrition tracking assistant delivered via the YumYummy iOS app and the Telegram bot (@yum_yummybot). The Service allows users to:
- Log meals by text, voice message, or barcode photo;
- Receive AI-estimated nutritional information (calories, protein, fat, carbohydrates);
- Track daily and weekly nutritional progress against personal goals;
- Receive food recommendations based on remaining nutritional targets.
The Service is a digital, subscription-based product. No physical goods are provided.
3. Eligibility
You must be at least 18 years of age to use the Service. By using the Service you represent and warrant that you meet this requirement. If you are under 18, please do not use the Service.
4. Account & Access
To use the App you create an account by signing in with Apple, Google, or email; in the Telegram bot, access is linked to your Telegram account. You may link the two so your diary and subscription stay in sync. You are responsible for maintaining the security of the sign-in method and account you use, and for all activity that occurs under it. We are not responsible for any loss or damage arising from unauthorised access to your account. You can delete your account and associated data at any time in the App (Profile → Delete account).
5. Subscription & Billing
5.1 Subscription Plans
The Service is offered on a subscription basis. Available subscription plans, billing intervals, and pricing are displayed on the checkout page at the time of purchase.
5.2 Automatic Renewal
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. By subscribing you authorise the applicable payment provider (Apple, Telegram, or Paddle) to charge your chosen payment method on a recurring basis for the applicable subscription fee. For purchases made in the iOS App, the specific auto-renewal, billing, and cancellation terms in Section 5.6 apply.
5.3 Price Changes
We may change subscription prices. We will notify you at least 30 days before any price change takes effect. If you do not cancel before the change takes effect, you will be deemed to have accepted the new price.
5.4 Cancellation
You may cancel your subscription at any time. The method depends on where you subscribed:
- iOS App (Apple): manage or cancel in Settings → your Apple Account → Subscriptions. Apple manages these subscriptions; we cannot cancel or refund them on your behalf.
- Telegram Stars: cancel via Telegram Settings → My Stars → Subscriptions.
- Card via Paddle: cancel through the subscription management link in your Paddle receipt or the bot's Profile section.
Cancellation takes effect at the end of the current billing period; you will retain access to the Service until that date. Cancellation does not entitle you to a refund for the current billing period unless you are eligible under our Refund Policy (for App Store purchases, refunds are handled by Apple).
5.5 Payment Processing
Payments are processed via one of the following methods, depending on where you subscribe:
- Apple In-App Purchase (iOS App) — processed by Apple and billed to your Apple Account. See Section 5.6.
- Telegram Stars (XTR) — processed within the Telegram app using Telegram's built-in payment infrastructure.
- Bank card / Apple Pay / Google Pay (web) — processed by Paddle.com Market Limited ("Paddle"), which acts as our merchant of record. Paddle handles all card transactions, invoicing, sales tax / VAT, and refund processing for web payments. See Paddle's Privacy Policy and Paddle's Terms for details.
We do not store or have access to your payment card details under any method.
5.6 Apple App Store Purchases (iOS)
The following applies when you download the App from, or purchase a subscription through, the Apple App Store:
- Subscriptions are billed to your Apple Account at confirmation of purchase. A subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the end of the current period, at the price for the plan you selected.
- You can manage or cancel your subscription, and turn off auto-renewal, in Settings → your Apple Account → Subscriptions. Deleting the App does not cancel your subscription.
- Any unused portion of a free trial is forfeited when you purchase a subscription that includes that trial.
- These Terms are concluded between you and YumYummy only, and not with Apple. Apple is not responsible for the App or its content. Your use of the App must comply with the Apple Media Services Terms and Conditions.
- Apple has no obligation to furnish any maintenance or support for the App. Apple is not responsible for any product warranties or for addressing claims relating to the App (including product-liability, legal/regulatory, or consumer-protection claims); refunds for App Store purchases are handled by Apple.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce them against you.
6. Free Trial
New users receive a free trial to explore the Service. The trial duration is displayed at the time you sign up. During the trial, a fair-use AI usage allowance of US $2.00 equivalent in AI processing costs applies. If the trial usage allowance is reached before the trial period ends, you will be prompted to subscribe to continue using the Service. At the end of the trial, your account will require a paid subscription to continue.
7. Fair Use & Usage Limits
7.1 AI Usage Allowance
The Service relies on third-party AI models and real-time web search to provide nutritional data. To ensure service quality and availability for all users, each plan includes a generous AI usage allowance per billing period:
- Free trial: US $2.00 equivalent in AI processing costs per trial period;
- Monthly subscription: US $10.00 equivalent in AI processing costs per 30-day billing cycle.
These allowances exist to prevent automated abuse and protect service availability for everyone. They are set well above what normal daily logging requires, so ordinary good-faith use is effectively unlimited and the vast majority of users will never approach them.
7.2 What Counts Toward the Allowance
The AI usage allowance covers the cost of AI model processing (text generation, image analysis) and web search queries performed by the Service on your behalf when logging meals, looking up nutrition data, or receiving food recommendations.
7.3 What Happens When the Limit Is Reached
In the rare event that usage indicates automated or abusive activity, we will notify you in-app and may apply temporary rate limits to AI-powered features until your next billing cycle begins. We will not cut off normal, good-faith use, and you may contact support at any time for assistance. Usage counters reset automatically at the start of each new billing period (or upon subscription renewal).
7.4 Changes to Allowances
We reserve the right to adjust usage allowances. We will notify you of any material changes at least 14 days in advance. If you do not agree with the updated allowances, you may cancel your subscription before the change takes effect.
8. Refunds
App Store purchases: refunds for subscriptions bought in the iOS App are handled solely by Apple under Apple's policies. Request one at reportaproblem.apple.com; we are unable to issue refunds for App Store purchases.
Web / Telegram purchases: these are governed by our Refund Policy. We offer a 14-day money-back guarantee applicable to your first subscription payment only. If you have already received a refund on a previous subscription, you are not eligible for a further refund. See our Refund Policy for full conditions.
9. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
- Attempt to reverse-engineer, copy, or redistribute any part of the Service or its underlying AI models;
- Use automated scripts or bots to send messages to the bot at a rate that causes disruption to other users or our infrastructure;
- Misrepresent your identity or provide false information during onboarding;
- Share your subscription access with third parties or resell the Service.
We reserve the right to suspend or terminate your access without refund if you violate this section.
10. Health & Medical Disclaimer
The nutritional information provided by the Service is generated by artificial intelligence and is for informational purposes only. It is not medical advice, dietary therapy, or a substitute for consultation with a qualified healthcare or nutrition professional.
Nutritional estimates may be inaccurate, particularly for home-cooked meals, restaurant dishes, or unusual ingredients. You should not rely solely on the Service's estimates for medical or dietary decisions, especially if you have a medical condition such as diabetes, an eating disorder, or any other health issue requiring precise nutritional management.
Always seek the advice of a qualified health professional before making significant changes to your diet.
11. Intellectual Property
All content, software, and technology underlying the Service are owned by or licensed to YumYummy. Your subscription grants you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial purposes only. No rights are transferred to you beyond those expressly stated in these Terms.
12. User Content
You retain ownership of the text, photos, and voice recordings you submit to the Service (via the App or the Telegram bot) ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free licence to process and store that content solely for the purpose of providing the Service to you. We will not use your User Content to train AI models without your explicit consent.
13. Service Availability
We aim to provide a reliable service, but we do not guarantee that the Service will be uninterrupted, error-free, or available at all times. We may suspend the Service temporarily for maintenance, updates, or events beyond our reasonable control.
14. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided "as is" and "as available" without warranties of any kind, express or implied;
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Service;
- Our total aggregate liability to you in connection with the Service shall not exceed the total amount paid by you to us in the 12 months preceding the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless YumYummy and its affiliates, officers, agents, and employees from any claim, demand, or damages (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
16. Termination
Either party may terminate the subscription at any time as set out in Section 5.4. We may immediately suspend or terminate your access if you breach these Terms, with or without prior notice. Upon termination, your right to access the Service ceases. Sections 10, 11, 14, 16, and 17 survive termination.
17. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE, except where otherwise required by mandatory applicable law.
18. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by sending a message through the Service or by email. Continued use of the Service after the effective date of the updated Terms constitutes acceptance of the new Terms.
19. Contact
If you have questions about these Terms, please contact us:
- Email: nikikurb@gmail.com
- Phone / WhatsApp: +971 50 828 9351